WELCOME TO
PRETTY RUTHLESS
REFUND POLICY
A LEGAL DISCLAIMER
Refund Policy
Effective Date: 2024-06-25
Thank you for shopping with Pretty Ruthless. Your satisfaction is our priority. Please read our refund policy carefully.
1. General Refund Policy
1.1 We follow the refund policy of our dropshipping suppliers. Any requests for refunds are processed in accordance with the supplier’s policy.
1.2 If you encounter any issues with your order, please contact us immediately at [Insert Contact Information] so we can assist you.
2. Eligibility for Refunds
2.1 Refunds are generally issued for items that are defective, damaged, or significantly different from what was ordered.
2.2 To be eligible for a refund:
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The request must be made within 30 days of receiving the item.
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The item must be unused and in its original packaging.
3. Non-Refundable Items
3.1 Certain items are non-refundable, such as:
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Gift cards
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Custom or personalized items
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Sale or clearance items
4. Process for Refunds
4.1 To initiate a refund, please email us at [Insert Contact Information] with your order number, a description of the issue, and any supporting photos.
4.2 Once we receive your request, we will communicate with our dropshipping supplier to determine the eligibility and process your refund accordingly.
4.3 If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or payment provider.
5. Shipping Costs
5.1 Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@prettyruthlessinc.com. We are here to help!
REFUND POLICY - THE BASICS
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
WHAT TO INCLUDE IN THE REFUND POLICY
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.